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 Policy

“At Farm Fresh Deli & Coffee Bar, our mission is to provide a refreshing, nourishing experience to every guest. Just like a farm-to-table meal, we believe food should feel natural, vibrant, and full of life. Our goal is to create a welcoming space where self-care and food style are always fresh, authentic, and uplifting.”

Health & Safety Policy


At Fresh Farm Deli & Coffee Bar, the safety and well-being of our customers, employees, and partners are our highest priority. We are committed to providing a clean, safe, and welcoming environment where everyone can enjoy great food, coffee, and service with peace of mind. 
KemKlean offers a full range of food-grade cleaning and sanitizing products designed to meet the highest hygiene standards in food prep areas, delis, bakeries, and kitchens.

Fresh Farm Deli Coffee Bar believes that freshness begins long before the first bite — it starts with cleanliness you can trust.That’s why Fresh Farm Deli and KemKlean Hygiene Solutions work hand in hand to ensure every kitchen, counter, and coffee corner meets the highest standards of hygiene. From spotless prep areas to sanitized surfaces, KemKlean’s professional cleaning products help us create a space where quality food and safe practices come together.Together, we serve freshness with confidence — because great taste deserves a clean start.
Fresh Farm Deli Coffee Bar × KemKlean Hygiene Solutions — where clean meets delicious.
For more info click on the KemKlean Logo for website




Our Commitments:

Food Safety: We follow strict hygiene and food handling practices in compliance with health regulations to ensure that all meals and beverages are prepared safely and of the highest quality.
Fresh Farm Deli Coffee Bar work

Clean Environment: All surfaces, equipment, and dining areas are cleaned and sanitized regularly throughout the day. Handwashing and sanitizing stations are made available to our staff.

Staff Training: Our team is trained & certified in safe food handling, emergency procedures, and customer care to ensure the highest standards of safety are consistently maintained.

Occupational Safety: We provide a safe workplace for our employees by minimizing hazards, using protective equipment where needed, and encouraging a culture of safety awareness.

Emergency Preparedness: Clear procedures are in place for fire safety, first aid, and evacuation to protect everyone on our premises in the event of an emergency.

Customer Wellbeing: We encourage feedback and act promptly on any concerns regarding safety or discomfort within our deli and coffee bar.

By upholding these standards, Fresh Farm Deli & Coffee Bar ensures that health and safety remain at the heart of everything we do in compliance to the National Health & Safety Act of South Africa — because caring for people is as important as the food and beverages we serve!
Pest Control on Site provided by
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Alcohol Prohibited Policy
 
Deli & Coffee Bar, we are committed to creating a safe, family-friendly, and welcoming environment for all our customers. To uphold this standard, the possession, sale, and consumption and the selling of alcohol on our premises is strictly prohibited.
 
Why this policy is important: We value a wholesome and inclusive atmosphere where individuals of all ages can feel comfortable no matter what the occasion. We prioritize health, wellness, and community over alcohol-related activities, although we do not discriminate against alcohol users in any way. We ensure compliance with local laws and regulations regarding unlicensed alcohol sales or consumption as part of our business practices.
 
Our Promise: Fresh Farm Deli & Coffee Bar will remain an alcohol-free space.  Customers can enjoy a wide selection of fresh, wholesome meals, specialty coffees, teas, and beverages without alcohol. Any violation of this policy will be addressed promptly to maintain the safe, respectful, and enjoyable environment we promise to all. By enforcing this policy, we continue to provide a place where families, friends, and the community can trust and enjoy every day. Our vision is to cater for non-alcoholic events and patrons but not to discriminate against any alcohol users or events but to serve those who prefer a non-alcoholic venue.
Health & Safety Policy
Being a customer and part of our database of over hundreds of satisfied customers countrywide we fully abide by the POPIA law of South Africa (Protection of Personal Information Act) which came into effect 1 July 2021. Therefore all your details (names, surnames, email addresses, phone numbers) are stored safely into a secured filed database system. Your personal information will never be distributed or illegally accessed as we have all the safety measures in place to secure all our customer's personal details.
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Read Our Full Privacy Policy Here: Privacy Policy
Read Our Full Mobile App Privacy Policy Here: App Privacy Policy
Read Our Full PAIA Manual Here: PAIA Manual
Read Our Full Return/Refund Policy Here
: Return/Refund Policy

Payment Methods 

Debit/Credit Card

Cashless

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Pest Control on Site provided by
Pest Control
 Providing food processing
and handling hygiene products
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